Dquest Travel Enterprises, S.A. de C.V. / o DQuest Travel located on Av. Acanceh,1-01, M9, SM15, C.P. 77500 Cancun, Quintana Roo, Mexico (now, “DQUEST TRAVEL”) is responsible for the confidentiality, use, and protection of the personal information you provide by various means which we use for the promotion of goods and services. Following the above, your personal data will be used for identification purposes in any legal or commercial relationship with us, including the sale and purchase of our products or services, or any changes in them, to evaluate the quality of the service that we provide, to send you seasonal/last minute offers, as well as to invite you to participate in business-related events.


For the purposes mentioned above, we require the following personal information: name, address, telephone and email. Additionally, personal data that may be incorporated in any of these categories may also be required: identification, contact, property, financial, and/or taxes.


To prevent unauthorized access to your personal data, and to ensure that the information is used for the purposes outlined in this Privacy Notice, we have established physical, electronic and administrative procedures that employ advanced technologies that limit the use or disclosure of your data, which allows us to handle them safely. You can also be sure that your personal data will be processed exclusively by trusted personnel who carry out commercial activities that require access to such data.


You have the right to access, rectify and/or cancel access to your personal information; as well as oppose its handling by revoking the consent given when, if any, deems necessary. This must be done through the procedures we have implemented. To learn more about our procedures, please visit our website www.dquest.travel or contact us by phone at +52 998 287 1700. Here you will learn more about the current procedures that are being implemented.


We inform you that your personal data will not be transferred or shared with third parties, thus guaranteeing its protection and confidentiality. The only way to access it is through a court order based on Article 37 of the Federal Law on Protection of Personal Data held by Individuals.


If you wish to stop receiving our promotional messages, you can submit a request by email by clicking here.


Per the provisions of Articles 8, 9, 13 and 36 of the Protection of Personal Data Law sustained by Individuals, a) I hereby acknowledge that I have read and understood the extent of the DQUEST TRAVEL Privacy Notice; b) I expressly authorize DQUEST TRAVEL to collect and process my personal data for the purposes established by the provisions of this Privacy Notice, as they may be modified in accordance with the applicable legal provisions; and c) I authorize DQUEST TRAVEL to use my personal data in accordance with and concerning the persons indicated in this Privacy Notice.


We reserve the right to make modifications or updates to this Privacy Notice, at any time, to comply with the new legislation, internal policies or new requirements for the provision or offer of our services and products. Any changes made to this privacy notice can be found on www.dquest.travel