The Terms and Conditions of Use that are presented below (hereinafter referred to as the "Terms of Use"), which regulate the use of the digital portal (hereinafter "The Portal") that Dquest Travel Enterprises, SA de CV (hereinafter "DQUEST TRAVEL") is the owner, establish the agreement between DQUEST TRAVEL and any user of "The Portal".

The use of "The Portal" by any person, the attribution of the quality of user (hereinafter "The User") and its implication in its full adherence and total and unconditional submission to these "Terms of Use"; consequently, it is essential that “The User” evaluates them carefully, so that he/she is aware of what is the subject and the implications they experience, each time they access “The Portal”.

If at any time "The User" does not agree entirely or partially with these "Terms of Use", they must immediately refrain from using "The Portal" and any of its components or sections.


“The User” acknowledges that not all Services and Contents are available in all geographic areas and that some Services and Contents may only be used after the previous registration by the user and/or the payment of a commission.

"DQUEST TRAVEL" does not control the probability that a system, or device will perform a certain function under certain conditions for a certain period of time, so it does not guarantee the availability and continuity of the operation of "The Portal" and the Services and Contents, nor the usefulness of “The Portal” or the Services and Contents in relation to any specific activity. "DQUEST TRAVEL" will not be liable for any damage or loss of any nature that may be caused due to the lack of availability or continuity of operation of "The Portal" and/or the Services and Contents.

  "The user" acknowledges that the use of "The Portal" does not imply any right of ownership over it or any of its elements or contents.

"DQUEST TRAVEL" reserves the right to modify the presentation, configuration, information, services, content and in general any part or aspect directly or indirectly related to "The Portal" at any time and without prior notice.

"The User" who is not a resident of the United Mexican States and who wishes to access "The Portal", must ensure that access and use thereof, its content and/or services, is allowed by its legislation.

"The User" that uses "The Portal" outside the Mexican Republic, will be responsible for compliance with all laws of that jurisdiction.


The use of “The Portal”, as well as the access and use of the services will confirm the full acceptance by the user of (i) the Terms and Conditions in effectiveness each time the user accesses and/or uses them and (ii) any modifications thereof that have been duly communicated to “The User”.

“DQUEST TRAVEL” reserves the right to suspend, interrupt or stop operating “The Portal”, at any time.


"The User" agrees to use the contents diligently, correctly, and lawfully, and in particular, agrees to refrain from: (a) using the contents in a manner, for purposes or effects contrary to law and public order ; (b) copy, reproduce or distribute the contents for profit unless you have the express written authorization of “DQUEST TRAVEL” or the owner of the corresponding rights or it is legally permitted; (c) modify or manipulate the brands, logos, commercial notices, commercial names and distinctive signs in general of “DQUEST TRAVEL”, or third parties of “The Portal” or of persons directly or indirectly linked to “DQUEST TRAVEL” (except if you have written authorization), (d) delete, evade or modify the contents, as well as the technical protection devices, or any mechanism or procedure established in “The Portal”.


The use of the Services and Contents of the Portal is the sole responsibility of the user, who in any case must use them according to the functionalities allowed in the Portal itself and to the uses authorized in these Terms and Conditions of Use and Privacy, so The user is obliged to use them in such a way that they do not violate the rules of use and coexistence on the Internet, the laws of the United Mexican States and the legislation in force in the country in which the user is using them, conventional practices, dignity of the person and the rights of third parties. The Portal is for personal and user use so you may not market the Services and Contents in any way.


"The User" must immediately indemnify "DQUEST TRAVEL" or any person directly or indirectly linked to it or "The Portal", or to third parties for any damage and/or damage of any nature that may result from breaching these "Terms of Use" or any applicable regulations.

Without prejudice to the provisions of the preceding paragraph, in the event that “DQUEST TRAVEL” was fined or convicted by a competent authority to indemnify any person for damage and/or harm caused by the user, then the latter must pay “ DQUEST TRAVEL ”the amount that corresponds, within fifteen calendar days after“ DQUEST TRAVEL ”notifies the respective amount; otherwise, "The User" is obliged to pay "DQUEST TRAVEL" for conventional penalty for the mere delay in the fulfillment of the obligation, an amount equivalent or similar to the main fate in which "DQUEST was affected TRAVEL. "


“The User” does not have the right to place hyperlinks and/or links, nor the right to place or use on the portal or third party pages without the prior written authorization of “DQUEST TRAVEL”. Likewise, the user will not have the right to limit or prevent any other user from using the Portal.


“DQUEST TRAVEL” maintains procedures designed to protect confidential information about “The User” and the use by “The User” of any of the products and services provided through “The Portal”.

 The security of the information transmitted between “The User” and the pages of third parties linked to the “DQUEST TRAVEL” portal on the Internet will be the sole responsibility of said third parties and of “The User”.


"The User" who has access to "The Portal", agrees to receive, where appropriate, the cookies transmitted by the servers of the "DQUEST TRAVEL". "Cookie" means a data file that is stored on the hard drive of the user's computer when the user has access to the portal. Cookies may contain information such as the identification provided by “The User” or information to track the pages that the user has visited. A cookie cannot read the data or information of the user's hard disk or read the cookies created by other portals or pages.


By the mere fact of accessing "The Portal", "The User" acknowledges and accepts that the use of it and any of the contents, is under its exclusive and strict responsibility, so "DQUEST TRAVEL" will not be in any way moment and under no circumstances, responsible for any damage or problem that may arise in the computer equipment (hardware) or computer programs (software) used by "The User" to access or navigate anywhere in "The Portal", by what with the single use of “The Portal”, “DQUEST TRAVEL” and its employees are freed of the damages that “The Portal” could generate to “The User”.

"The User" acknowledges that in the event that the data and / or information contained in "The Portal", differ or exist any discrepancy with the data and / or information provided in the source of information from which they are extracted, the data will prevail. seconds over the first.


"DQUEST TRAVEL" does not guarantee the User "the availability and continuity of the operation of the portal and / or services.

 "DQUEST TRAVEL" is not responsible for the lack of availability or continuity in the operation of the portal and / or services.


“DQUEST TRAVEL” does not guarantee that the portal and services are useful for one or more activities or purposes in particular.

 "DQUEST TRAVEL" is not responsible for the fact that "The Portal" does not meet your expectations or differ from any attribute that "The User" considered they should cover, or because it was not partially or totally useful for certain purposes or purposes of "The User".


"DQUEST TRAVEL" does not guarantee the reliability of "The Portal", understood as the proper functioning of it and in particular, although not exclusively, that "The User" can effectively access the different web pages that make up the portal, or that through it the contents can be transmitted, disseminated, stored or made available to third parties, or receive, obtain or access the contents.


“DQUEST TRAVEL” does not control and does not guarantee the absence of viruses in the contents, nor the absence of other elements in the contents that may cause alterations in the computer system of “The User” (software and / or hardware) or in the documents electronic and files stored in your computer system.

"DQUEST TRAVEL" is not responsible for any damage or harm that the user or third parties suffer in their computer system (software and / or hardware), for having used "The Portal" and / or the services and / or contents, or because they would have transmitted a virus or any other harmful elements.


The probability that “The Portal” will function properly during a specific period under specific operating conditions is not controllable, so that “DQUEST TRAVEL” does not guarantee “The User” the legality, reliability and usefulness of the contents.

"DQUEST TRAVEL" is not responsible for any damage or harm suffered by "The User" or third parties as a result of the transmission, dissemination, storage, provision, reception, obtaining, or access to the contents and in particular, although not exclusively, for the damages that could be due to: (a) the breach of the applicable regulations as a consequence of the transmission, dissemination, storage made available, reception, obtaining or access to the contents; (b) the violation of intellectual and industrial property rights, of industrial secrets, of contractual commitments of any kind, of the rights to the image of persons, of property rights and of any other nature belonging to a third party as a consequence of the transmission, dissemination, storage, provision, reception, obtaining, or access to the contents; (c) the performance of acts of unfair competition and illegal advertising as a result of the transmission, dissemination, storage, provision, reception, obtaining or access to the contents; (d) the lack of veracity, accuracy, completeness, relevance and / or timeliness of the contents; (e) the breach, delay in compliance, defective compliance or termination for any reason of the obligations contracted by third parties and contracts made with third parties through or on the occasion of access to "The Portal", and the contents; and (f) the vices and defects of all kinds of content transmitted, disseminated, stored, made available, received, obtained or accessed through "The Portal" or the services; and (g) the others derived from the relative and applicable regulations.


"DQUEST TRAVEL" is obliged to maintain the confidentiality of the information obtained from "The User" in the terms of the Federal Law on Protection of Personal Data Held by Private Parties or in the terms of any other applicable legal provision. Likewise, any other information that each user provides to “DQUEST TRAVEL” so that they can access “The Portal” or benefit from the information contained in “The Portal”, is provided voluntarily by “The User”, so that each user accepts as sufficient the measures established by “The Portal” to ensure the confidentiality of said information and of the communications that contain said information (“Personal Information”), therefore, in this act “The User” releases to “DQUEST TRAVEL” of any responsibility in relation to the confidentiality of personal information. Any information that is transmitted between “The User” and the pages or portals of third parties linked or linked to “The Portal”, will be the exclusive responsibility of said third parties and the corresponding “The User”.


Through the use of "The Portal", "The User" authorizes "DQUEST TRAVEL" to use, publish, reproduce, disseminate, publicly communicate and transmit non-confidential information, in accordance with the provisions of the Federal Law on the Rights of Author, the Federal Consumer Protection Law, as well as the Federal Law on Transparency and Access to Public Information.


 “DQUEST TRAVEL” will have the right to modify the “Terms of Use” and privacy at any time. consequently, the user must carefully read the “Terms of Use” and privacy each time he intends to use “The Portal”. Certain services and content offered to “The User” in and / or through “The Portal” are subject to their particular conditions that replace, complete and / or modify the terms and conditions of use and privacy. Consequently, “The User” must also carefully read the corresponding particular conditions before accessing “The Portal”.


In all matters related to the interpretation and compliance with the provisions set forth herein, by the mere fact of accessing “The Portal”, “The User” agrees to submit to the Federal Laws of the United Mexican States and the jurisdiction of the corresponding Federal Courts in The City of Cancun, Quintana Roo, waived any other jurisdiction that, because of their present or future domiciles, or for any other reason could correspond to them or for any other reason.


 Any right that has not been expressly conferred in this document is understood as reserved to “DQUEST TRAVEL”.